Privacy Policy

This Privacy Policy explains how ThePartNavigator.com ("we," "us," or "our") collects, uses, discloses, and protects your information when you use our website and services (the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide

• Account Information: When you register, we collect your name, email address, and password.
• Profile Information: You may provide additional information such as your profession (DIY enthusiast, mechanic, contractor).
• Vehicle Information: VIN numbers, make, model, and year of vehicles you add to your garage.
• Uploaded Content: Images of parts you upload for identification.
• Communications: Information you provide when contacting us for support.

1.2 Information Collected Automatically

• Usage Data: Pages visited, features used, search queries, and time spent on the Service.
• Device Information: Browser type, operating system, device type, and screen resolution.
• Log Data: IP address, access times, and referring URLs.
• Cookies: See our Cookie Policy for details.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process and complete part identification requests
• Personalize your experience and provide relevant recommendations
• Send you technical notices, updates, and security alerts
• Respond to your comments, questions, and support requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent or unauthorized activity
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (hosting, analytics, email delivery).
• Affiliate Partners: When you click on retailer links, you will be directed to third-party websites governed by their own privacy policies.
• Legal Requirements: When required by law, subpoena, or other legal process.
• Protection of Rights: To protect our rights, privacy, safety, or property.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data by contacting us.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information.
• Opt-Out: Unsubscribe from marketing communications at any time.
• Data Portability: Request a copy of your data in a structured, machine-readable format.

To exercise these rights, please contact us at privacy@thepartnavigator.com.

7. Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13, we will delete that information promptly.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We will take appropriate steps to ensure your information receives an adequate level of protection.

9. Third-Party Links

The Service may contain links to third-party websites, including retailer sites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: privacy@thepartnavigator.com
• Website: https://thepartnavigator.com